FAQ
Questions, answered.
Can't find what you need? Just ask directly.
Getting started
How do I sign up?+
Hit Create account , pick client or trainer, choose a plan if you're a client, and you're in — everything happens right in the app, no in-person visit required.
Do I need any equipment or gym access?+
That depends on your own situation and your plan — talk to your coach about what you have access to and your program will be built around it.
I'm brand new to training. Is this for me?+
Yes. The program library has beginner-friendly options like Full Body, and Coaching starts with a real conversation and a program built for your level — you're not left to figure it out alone.
Plans & pricing
What's the difference between the plans?+
Nutrition is food tracking only. Training is workouts plus the program library. Complete is both. Coaching is by application: 1-on-1 with Devin at three levels (Iron, Steel and Forged), with your program, macros and check-ins in the app. Full breakdown on the What We Do page.
Do I need coaching, or can I just use the app?+
You can just use the app. Nutrition, Training and Complete all run on your own, and the program finder picks a program from the library for you. Coaching is there if you want Devin in your corner.
Is there a contract for coaching?+
No. Coaching is month to month, and you can cancel anytime. If you'd rather pay ahead, you can pay 3 months up front and save about 10%. It renews every 3 months until you cancel.
Can I switch plans later?+
Yes, anytime from your account. Switching to a new plan re-requires payment for that plan, same as signing up fresh.
How does billing work?+
Plans are billed monthly or yearly, whichever you pick, and renew automatically until cancelled, processed securely through Stripe — we never see or store your full card details.
Is there a free trial?+
Yes, when you pay yearly: Nutrition, Training, and Complete each start with a 7-day free trial on the yearly option, on your first signup — you won't be charged until it ends, and you can cancel anytime before then from Your Plan and never pay a thing. Stripe still collects a card up front. Monthly plans have no trial and are billed from the day you sign up.
How do I cancel?+
Cancel yourself, anytime, from Your Plan inside the app — no need to email or call anyone. You keep full access through the rest of the period you already paid for, and it just won't renew after that. No refund for the current period already paid for, and you can undo a cancellation with one tap any time before it takes effect.
How do I delete my account?+
In the app, tap More, then your name at the top (Account), then Delete account. If you haven't subscribed yet, “Delete account” is at the top of the sign-up and subscription screens. Type DELETE to confirm and your account and everything you've logged are deleted right away. A website subscription is cancelled when you delete.
Training & the app
Is this in-person training or app-based coaching?+
Forged Axis is fully app-based right now — your programming, logging, and check-ins all happen online, wherever you are. There's no in-person component today.
Can I log workouts, food, and recovery from my phone?+
Yes — the whole client experience is built mobile-first, with big tap-friendly controls for logging mid-workout, and it can be installed to your home screen like a real app.
What if I have an injury or limitation?+
Record it in the app (or tell your coach directly) so it's factored into your programming. Always talk to a doctor before starting a new program if you have a real health concern.